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support@voltfx.ai
Privacy Policy
Effective date: TEST — approved date pending.
Last reviewed: TEST — approved date pending.
This TEST Privacy Policy explains how the legal entity trading as Volt XX collects, uses, shares, stores and protects personal information. The final legal entity wording remains pending approval.
Who is responsible for your information
TEST — legal entity name, registration number and registered address pending approval.
TEST — privacy contact name, email, postal address and telephone pending approval. Where another organisation, such as a broker, provides its own service and decides how it uses your information, that organisation may act as a separate responsible party under its own privacy notice.
Information we collect
- Identity and contact information: name, surname, email, phone number, country and communication preferences.
- Enquiry and qualification information: capital band, route interest, questions, availability and risk acknowledgement.
- Website and attribution information: pages viewed, device and browser data, referral source and approved campaign parameters.
- Communication, booking and service records created through approved channels.
How we collect information
We collect information directly from you, through website forms and bookings, from your interactions with approved communications and, where permitted, from service providers supporting the website or enquiry process.
Why we use information
- Respond to enquiries and assess route availability.
- Arrange consultations and manage approved follow-up.
- Operate, measure and improve the website and service journey.
- Protect the website, users and business from misuse or fraud.
- Meet applicable legal, regulatory and record-keeping requirements.
Legal grounds or processing justification
The applicable legal basis or processing justification must be confirmed for each purpose and jurisdiction before this policy is approved for publication.
Who receives information
Information may be shared only with approved staff, processors and providers that need it for the stated purpose, including hosting, CRM, communications, booking, analytics and professional advisers. The final processor list must match the production configuration.
International transfers
Where information is transferred internationally, the approved policy must identify the relevant transfer mechanism and safeguards.
How long we keep information
Retention periods must be approved for website enquiries, consent records, bookings, communications, contracts and legal records. Information should not be retained for longer than required for its stated purpose.
Security
Volt XX applies proportionate technical and organisational measures. No online transmission or storage method is completely secure. Do not submit passwords, one-time codes or unrestricted broker credentials through public forms.
Your rights
Depending on location and applicable law, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent or complain to a supervisory authority. The approved contact and response process must be confirmed.
Marketing choices
Optional marketing is based on the preference recorded through the approved form or communication. You can unsubscribe or change preferences at any time without affecting service messages connected to an active enquiry where permitted.
Changes and contact
Material changes should be reflected by updating the effective date. Privacy questions should be sent only to the approved privacy contact listed in the final policy.