Clear roles are central to a client-controlled model.

The client’s role

• Provide accurate identity and onboarding information.
• Read and accept the broker and service terms.
• Make funding and withdrawal decisions through approved channels.
• Protect passwords, devices and authentication methods.
• Understand trading, leverage, fees, drawdown and other risks.
• Contact the correct provider for broker-side or software/infrastructure matters.

The broker’s role

• Open and administer the relevant account or broker-organised structure.
• Process deposits and withdrawals under its terms.
• Provide pricing, platform access, margin and execution.
• Apply identity, compliance and regional requirements.
• Provide broker statements, reports and support.

Volt XX must not imply control over broker decisions, execution quality, solvency, withdrawals or regulatory obligations.

Volt XX’s role

• Explain the approved software and infrastructure model.
• Route suitable enquiries into the relevant onboarding pathway.
• Provide the agreed setup, software access, maintenance and support scope.
• Communicate risk and operating responsibilities clearly.
• Coordinate approved process steps without presenting itself as the broker, fund or custodian.

The infrastructure provider’s role

• A hosting or server provider may supply the environment used to operate the software.
• That provider has its own availability, security, data and service responsibilities.
• A private or hosted environment cannot be described as perfectly secure or continuously available.